STAFF TRAINING & LEADERSHIP COACHING

Helping salon owners build a high-performing team that increases sales, enhances client experience, and boosts retention.

💡 Why This Matters for Salon Owners

Even the most talented salon owner can’t do everything alone. Your team is the heart of your business, but many salons struggle with:
❌ Staff who don’t upsell or cross-sell services – Leaving money on the table.
❌ High employee turnover – Constantly training new employees.
❌ Inconsistent client experiences – Some staff members excel while others underperform.
❌ Low team motivation & engagement – Leading to poor customer service.

Cobofam helps salon owners create a high-performing, motivated, and sales-driven team that increases profits, retains clients, and delivers an exceptional salon experience.

📌 SERVICE OFFERINGS & SOLUTIONS

1. Upselling & Sales Training for Beauty Staff (Turn every appointment into a higher-value experience.)

What We Do:
✔ How to Sell Without Being Pushy – Teach staff to increase the average spend per client naturally.
✔ Cross-Selling & Add-Ons – Recommend additional services & products in an effortless way.
✔ VIP & Membership Sales Techniques – Get staff comfortable promoting membership packages.
✔ Confidence & Communication Training – Ensure every team member makes the client feel special.
✔ Mystery Shopper Experience – How are customers received when you are not around?

💡 Example: A team trained in upselling can increase revenue per client by 25%.

2. Leadership & Team Motivation Coaching (Develop strong salon managers & owners.)

What We Do:
✔ How to Build a Happy & High-Performing Team – Reduce turnover & increase staff loyalty.
✔ Luxury Client Experience Training – Teach staff how to provide an elite, high-end service.
✔ Time & Productivity Management – Improve efficiency without rushing appointments.
✔ Conflict Resolution & Employee Retention Strategies – Reduce workplace drama & keep top talent.

💡 Example: A motivated and well-trained team leads to higher client retention and more positive reviews.

3. Hiring & Onboarding Support (Ensure you hire the right people and set them up for success.)

What We Do:
✔ Ideal Employee Profile Development – Define the right skills & mindset for your team.
✔ Job Description & Hiring Strategy – Find and attract top beauty professionals.
✔ Onboarding & Training Programs – Ensure new hires integrate seamlessly into your salon culture.
✔ Performance Tracking & Coaching – Monitor progress and support continuous improvement.

💡 Example: Hiring the right people from the start reduces turnover by 50%, saving thousands in recruitment and training costs.

4. Customer Experience & Client Retention Training (Turn first-time visitors into lifelong clients.)

What We Do:
✔ Perfecting the First Impression – Ensure every client interaction is warm, welcoming, and professional.
✔ Rebooking Strategies – Train staff to secure the next appointment before the client leaves.
✔ Loyalty & Rewards Programs – Encourage repeat visits with smart incentives.
✔ Handling Difficult Clients with Confidence – Prevent complaints from turning into bad reviews.

💡 Example: A salon improving its rebooking process can increase annual revenue by 15%.

📦 SERVICE PACKAGES & PRICING

💡 Upselling & Sales Training for Salon Teams
💡 Leadership Coaching for Salon Owners & Managers
💡 Hiring & Onboarding Support Package
💡 All-in-One Team Performance Program

📍 Book a Free Team Performance Strategy Call (Let’s build a high-performing salon team.)

📊 EXPECTED RESULTS FOR SALON OWNERS

After working with Cobofam, salon owners can expect:
✔ Higher average client spend – Staff confidently upselling and cross-selling.
✔ Stronger client retention – Clients rebooking more consistently.
✔ Improved team performance & morale – Leading to a better salon experience.
✔ Reduced employee turnover – Keeping your best staff longer.
✔ Fewer client complaints & more 5-star reviews – A well-trained team means happier customers.

🔥 FINAL THOUGHTS & DIFFERENTIATION

Most salons focus on attracting new clients, but keeping clients and increasing their spending is even more profitable. Cobofam ensures your staff is motivated, skilled, and ready to drive your business growth—without extra work for you.